Field Engineering is the culmination of the delivery of our ideas to the marketplace in a way that realizes as close to immediate value to the customer as possible and provides a feedback loop to our product, engineering, marketing and sales organizations for improvement. It is the customer facing team of technologists who are “closest to the problems” faced by the customer which enables our company to rapidly deliver world class solutions. In this episode, we welcome special guest Egon Rinderer to discuss what makes a great field engineer, how it’s unique from product engineering, and why many companies find it advantageous to develop field engineering organizations.
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